Description

This is a comprehensive course for IT professionals that want to understand greater indepth knowledge about IT Assets Management, IT Configuration Management, and their implementation in building and maintaining CMDB

Duration: 2 days

Course Objectives

After completing this course, students will be able to:
• Build CMDB for Configuration Items
• Performing acts of IT Assets Management
• Monitoring and Tracking CI status from pre-acquisition through disposal
• Understand in-depth concept of CMDB, Asset Lifecycle, and Configuration Items

Prerequisites

• Knowledge about Information System

Who Should Attend

Professionals who want to build, maintain CMDB. Asset Managers, Configuration Analysts.

Outline

• ITAM: Vendor Management
• ITAM: Acquisition Management
• ITAM: Documentation Management
• ITAM: Asset Identification Process
• ITAM: Disposal Management
• ITCM: Introduction to Configuration Items
• ITCM: Baselining, Snapshots, Archival
• ITCM: DML and DSSSA
• ITCM: Building CMDB
• ITCM: Building IT Service Logical Model

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