This 5-day Official CompTIA® A+® Core 1 and Core 2 (Exams 220-1201 and 220-1202) course provides the knowledge and hands-on skills required to become a successf… This 5-day Official CompTIA® A+® Core 1 and Core 2 (Exams 220-1201 and 220-1202) course provides the knowledge and hands-on skills required to become a successful IT support professional. Fully aligned with the latest CompTIA A+ V15 exam objectives, it prepares participants to support modern cloud-connected, endpoint, and hybrid IT environments.
CompTIA A+ certified professionals are proven problem solvers who support modern IT environments including cloud-connected systems, endpoint devices, and hybrid workplaces. CompTIA A+ remains the industry standard for launching IT careers and validating real-world technical support skills.
This Official CompTIA® A+® Core 1 and Core 2 (Exams 220-1201 and 220-1202) course provides the comprehensive knowledge and hands-on skills required to become a successful IT support professional. Throughout this 5-day training, you will learn how to install, configure, optimize, troubleshoot, repair, and secure modern computing devices and operating systems in enterprise and cloud-connected environments.
The course is fully aligned with the latest CompTIA A+ V15 exam objectives, covering essential hardware, networking, Windows/macOS/Linux support, cybersecurity best practices, operational procedures, basic scripting, and the responsible use of Artificial Intelligence (AI) within IT support environments to prepare participants for certification success.
Comprehensive syllabus aligned with CompTIA A+ V15 objectives, covering PC hardware, networking, operating systems, cybersecurity, operational procedures, AI fundamentals, and scripting basics.
Role of an IT Specialist, Troubleshooting methodology, Best practice procedures, Documentation and verification
Motherboard form factors, Cables and connectors (USB, HDMI, SATA, etc.), CPU sockets and RAM slots, Add-on cards
Storage devices (HDD, SSD, NVMe), RAID concepts, Power supplies, Cooling systems, CPU architecture
BIOS/UEFI configuration, Secure Boot and TPM, Boot failures, Overheating issues, Hardware failure diagnosis
LAN, WAN, SOHO environments, Switches, routers, NICs, Cabling types (UTP, fiber, coax), Wireless standards
TCP/IP fundamentals, IPv4 and IPv6, Ports and protocols, DHCP and DNS, VLAN and VPN concepts
File and print services, Directory and authentication services, Embedded and IoT devices, Basic network troubleshooting
Hypervisors (Type 1 & Type 2), Virtual machines, Cloud characteristics, Service models (IaaS, PaaS, SaaS), Deployment models (public, private, hybrid)
Laptop hardware and replacement, Mobile configuration, Wireless connectivity, Mobile troubleshooting
Printer types (laser, inkjet, thermal, 3D), Printer installation and configuration, Print device troubleshooting
Ticketing systems
Documentation standards
Professional communication
SLA awareness
Windows editions and features, Settings and Control Panel, Administrative tools, Cloud-based applications
MMC consoles, Command-line utilities, Windows networking, Firewall configuration
Remote access tools, Event Viewer, System recovery, OS troubleshooting
Logical security concepts, Authentication methods, Access control and permissions, Encryption basics
Router security
Wireless security (WPA3)
Threat identification
Endpoint protection
Malware detection and removal
BitLocker and EFS
Account security
Mobile OS security
Application troubleshooting
Mobile update issues
Backup and recovery
Data handling policies
Incident response basics
Change management
Asset management
Environmental and safety controls
Disaster prevention and recovery
AI concepts and terminology, Benefits and limitations, Responsible AI usage, Policy awareness
PowerShell concepts, Basic scripting principles, Automation awareness
CompTIA A+ certified professionals are proven problem solvers who support modern IT environments including cloud-connected systems, endpoint devices, and hybrid workplaces. CompTIA A+ remains the industry standard for launching IT careers and validating real-world technical support skills.
This Official CompTIA® A+® Core 1 and Core 2 (Exams 220-1201 and 220-1202) course provides the comprehensive knowledge and hands-on skills required to become a successful IT support professional. Throughout this 5-day training, you will learn how to install, configure, optimize, troubleshoot, repair, and secure modern computing devices and operating systems in enterprise and cloud-connected environments.
The course is fully aligned with the latest CompTIA A+ V15 exam objectives, covering essential hardware, networking, Windows/macOS/Linux support, cybersecurity best practices, operational procedures, basic scripting, and the responsible use of Artificial Intelligence (AI) within IT support environments to prepare participants for certification success.
This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician.
It is also designed for students preparing for the CompTIA A+ Core 1 (220-1201) and Core 2 (220-1202) certification exams.
To ensure your success in this course, you should have a minimum of 12 months of hands-on experience in a help desk technician, desktop support technician, or field service technician job role.
The prerequisites for this course might differ significantly from the prerequisites for the CompTIA certification exams.
Setelah mengikuti pelatihan ini, peserta diharapkan mampu:
Comprehensive syllabus aligned with CompTIA A+ V15 objectives, covering PC hardware, networking, operating systems, cybersecurity, operational procedures, AI fundamentals, and scripting basics.
Role of an IT Specialist, Troubleshooting methodology, Best practice procedures, Documentation and verification
Motherboard form factors, Cables and connectors (USB, HDMI, SATA, etc.), CPU sockets and RAM slots, Add-on cards
Storage devices (HDD, SSD, NVMe), RAID concepts, Power supplies, Cooling systems, CPU architecture
BIOS/UEFI configuration, Secure Boot and TPM, Boot failures, Overheating issues, Hardware failure diagnosis
LAN, WAN, SOHO environments, Switches, routers, NICs, Cabling types (UTP, fiber, coax), Wireless standards
TCP/IP fundamentals, IPv4 and IPv6, Ports and protocols, DHCP and DNS, VLAN and VPN concepts
File and print services, Directory and authentication services, Embedded and IoT devices, Basic network troubleshooting
Hypervisors (Type 1 & Type 2), Virtual machines, Cloud characteristics, Service models (IaaS, PaaS, SaaS), Deployment models (public, private, hybrid)
Laptop hardware and replacement, Mobile configuration, Wireless connectivity, Mobile troubleshooting
Printer types (laser, inkjet, thermal, 3D), Printer installation and configuration, Print device troubleshooting
Ticketing systems
Documentation standards
Professional communication
SLA awareness
Windows editions and features, Settings and Control Panel, Administrative tools, Cloud-based applications
MMC consoles, Command-line utilities, Windows networking, Firewall configuration
Remote access tools, Event Viewer, System recovery, OS troubleshooting
Logical security concepts, Authentication methods, Access control and permissions, Encryption basics
Router security
Wireless security (WPA3)
Threat identification
Endpoint protection
Malware detection and removal
BitLocker and EFS
Account security
Mobile OS security
Application troubleshooting
Mobile update issues
Backup and recovery
Data handling policies
Incident response basics
Change management
Asset management
Environmental and safety controls
Disaster prevention and recovery
AI concepts and terminology, Benefits and limitations, Responsible AI usage, Policy awareness
PowerShell concepts, Basic scripting principles, Automation awareness
Temukan jawaban atas pertanyaan umum mengenai kelas ini.
This course provides the knowledge and hands-on skills required to install, configure, optimize, troubleshoot, repair, and secure modern computing devices and operating systems, preparing you for the CompTIA A+ Core 1 and Core 2 exams.
The training is conducted intensively over a duration of 5 days.
The curriculum is fully aligned with the latest CompTIA A+ V15 exam objectives, covering both Core 1 (Exam 220-1201) and Core 2 (Exam 220-1202).
