This is a comprehensive course for IT professionals that want to understand greater indepth knowledge about IT Assets Management, IT Configuration Management, and their implementation in building and maintaining CMDB
Professionals who want to build, maintain CMDB. Asset Managers, Configuration Analysts.
• Knowledge about Information System
After completing this course, students will be able to:
• Build CMDB for Configuration Items
• Performing acts of IT Assets Management
• Monitoring and Tracking CI status from pre-acquisition through disposal
• Understand in-depth concept of CMDB, Asset Lifecycle, and Configuration Items
• ITAM: Vendor Management
• ITAM: Acquisition Management
• ITAM: Documentation Management
• ITAM: Asset Identification Process
• ITAM: Disposal Management
• ITCM: Introduction to Configuration Items
• ITCM: Baselining, Snapshots, Archival
• ITCM: DML and DSSSA
• ITCM: Building CMDB
• ITCM: Building IT Service Logical Model
Hubungi Kami