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E-Learning
E-Learning

PRIVACY POLICY, TERMS OF SERVICE, AND DATA DELETION INSTRUCTIONS
PT INIXINDO PERSADA REKAYASA KOMPUTER

Effective Date: 01-02-2026

 

  1. Introduction

PT INIXINDO PERSADA REKAYASA KOMPUTER (“we”, “our”, or “us”) is an education-focused company providing services including customer support, program information, and marketing communications.

We are committed to protecting your personal data and ensuring transparency in how your information is collected, used, and managed.

This document explains our Privacy Policy, Terms of Service, and User Data Deletion Instructions, including our use of WhatsApp Business API provided by Meta Platforms.

 

SECTION A — PRIVACY POLICY

  1. Information We Collect
  2. Personal Information

We may collect:

  • Full name
  • Phone number
  • Email address
  • Any information you provide via WhatsApp or other communication channels
  1. Communication Data
  • Message content and chat history
  • Interaction timestamps
  • Customer service records

 

 

  1. How We Use Your Information

We use your data to:

  • Provide customer support and respond to inquiries
  • Deliver educational program information
  • Send updates, reminders, and notifications
  • Conduct marketing and promotional communication
  • Improve service quality and user experience
  • Comply with legal obligations

 

  1. WhatsApp Communication

By contacting us via WhatsApp, you consent to receive messages from PT INIXINDO PERSADA REKAYASA KOMPUTER, including:

  • Customer support replies
  • Educational and program-related information
  • Follow-ups and reminders
  • Marketing communications

You may opt out at any time by contacting us.

 

  1. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share your data with:

  • Internal teams (customer service & marketing)
  • Service providers supporting our operations
  • Legal authorities when required
  • Meta Platforms as part of WhatsApp Business API services

 

  1. Data Retention

We retain personal data only as long as necessary for:

  • Service delivery
  • Business operations
  • Legal compliance

 

  1. Data Security

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, misuse, or loss.

 

  1. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Opt out of marketing communications

 

SECTION B — TERMS OF SERVICE

  1. Acceptance of Terms

By using our services, including communication via WhatsApp, you agree to these Terms.

 

  1. Services

We provide:

  • Educational program information
  • Customer support
  • Marketing communications

 

  1. User Responsibilities

You agree:

  • To provide accurate information
  • Not to misuse our services
  • Not to send harmful, illegal, or abusive content

 

  1. Intellectual Property

All materials and content provided by PT INIXINDO PERSADA REKAYASA KOMPUTER are owned by us and may not be reused without permission.

 

  1. Limitation of Liability

We are not responsible for:

  • Indirect or consequential damages
  • Service interruptions caused by third-party platforms (including WhatsApp)

 

  1. Termination

We reserve the right to restrict or terminate access if users violate these terms.

 

  1. Changes to Terms

We may update these Terms at any time. Continued use of our services means acceptance of the updated Terms.

 

SECTION C — USER DATA DELETION INSTRUCTIONS

  1. How to Request Data Deletion

If you would like to delete your personal data from our system, you may submit a request by:

  1. Sending an email to: developer@inixindo.co.id
  2. Including the following information:
    • Full Name
    • Phone Number (used in WhatsApp)
    • Description of your request

 

  1. Processing Time
  • Requests will be processed within 7–14 business days
  • You will receive confirmation once your data has been deleted

 

  1. Important Notes
  • Some data may be retained if required by law or legitimate business purposes
  • After deletion, you may no longer receive services or communications from us

 

  1. Contact Information

PT INIXINDO PERSADA REKAYASA KOMPUTER
Email: info@inixindo.id, developer@inixindo.co.id
Phone:  +622157940868
Address: Rukan Permata Senayan Blok E2-E5 Jl. Tentara Pelajar

Kota Administrasi Jakarta Selatan 12210

Indonesia

 

 

Inixindo