For many organisations across the world ANSI/TIA-942 has become the data centre standard of choice. This trend is increasing. It is imperative for these organisations to verify the correct implementation of the standard through a stringent audit process which is aligned with the ISO guidelines for auditing. This two-day course builds further on the technical understanding of the standard acquired in the CTDC® (Certified TIA-942 Design Consultant) course. It enables participants to develop skills and knowledge to conduct an internal audit program by applying widely recognised audit principles, procedures and techniques which are aligned with the ISO-19011 auditing guideline.

Duration: 2 Days


The primary audiences for this course are senior quality assurance professionals and managers, enterprise managers responsible for governance and risk management, technical experts, project managers and consultants, internal auditors, compliance officers - virtually anybody involved in ANSI/TIA-942 compliance certification-related projects, either from an end-user or vendor perspective.



Participants must hold a valid CTDC® certificate in order to be able to register for the CTIA® class.

Course Benefits
  • Prepare the organisation for an audit according to ANSI/TIA-942 including preparation of the required documents, resource planning and management of the audit process itself
  • Conduct an internal audit according to ANSI/TIA-942 following ISO-19011 guidelines
  • Facilitate and support the external audit to ANSI/TIA-942
  • Manage the post-audit process with respect to CAR (Corrective Action Reports), gap closing and final certification
  • Facilitate surveillance and recertification audits
Delivery Structure and Methods

The CTIA® course is lectured by an EPI Certified Instructor using a combination of lectures and question-and-answer sessions to discuss participants’ specific needs and challenges experienced in their own data centre environments. Participants are able to tap into the extensive experience of the trainer enabling them to validate and improve their own environments thus adding tremendous business value. The CTIA® course is approximately 80% lecture and 20% hands-on. CTIA® course is available in the following delivery methods:
• ILT – Instructor Led Training
• VILT – Virtual ILT
• TOD – Training On Demand

The classes are available on public schedule as well as private group training.


Certification exams are administered at the end of the last training day by an authorised training partner, either using paper-based or online format, depending on the country in which the course is delivered. The exam is a 60-minute closed book exam, with 40 multiple-choice questions. The candidate requires a minimum of 32 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week


Candidates who successfully pass the exam will receive the official ‘Certified TIA-942 Internal Auditor’ Certificate. The CTIA® certificate is issued for the ANSI/TIA-942 version current at the time, which the candidate tested for. The certificate itself does not expire and stays relevant only for the stated ANSI/TIA-942 version.

Course Outline

Fundamental concepts and process of an internal audit
• Terms and definitions
• Difference between an internal and external auditor
• Audit principles
• Auditor competency requirements

Managing an audit programme
• Establishing the audit objectives
• Establishing the audit programme

Planning the audit
• Planning the schedule
• Resource planning
• Tools/equipment required
• Document requirements
  - Design documents
  - Process documents
  - Declarations

Conducting the audit
• Conducting an opening meeting
• Conducting the audit
• Interviews
• Document review
• Facility review
• Typical non-conformities
  - Architectural
  - Electrical
  - Mechanical
  - Telecommunications
• Preparing the audit conclusions
• Conducting the closing meeting

Preparing and distributing the audit report
• Audit report requirements
• Classification of non-conformities
• Typical format of an audit report

Following up on the audit
• The CAR – Corrective Action Report
• Evaluation of the Corrective Action Report

Requesting a formal external audit

Issuing a conformity certicate
• Requirements of the certificate
• Registration of the certificate

Surveillance audits

Recertification audits

Exam (Certified TIA-942 Internal Auditor)

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